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Frequently Asked Questions

Explore our FAQ section for answers to common cleaning inquiries and detailed information about our services. Find solutions to typical questions regarding our cleaning processes, service offerings, and more.

STILL NOT SURE?

General Cleaning Questions

Common Question's Answered

Does clean have a smell?

A common misnomer is that to be clean it must smell clean. However, when your home or workplace is dusted, vacuumed, swept, mopped, and sprayed, you should smell a lack of scent. The air freshener or your favorite candle should be the real star of the show.

How do I naturally get odor out of fabrics?

Fill a spray bottle with pure vinegar and spray all over the material (do not use on leather or suede). Let dry and the odor should be gone but remember it will smell like an easter egg while still wet/damp. If you turn on the fan and/or open a window it will speed up the drying process.

How can I clean out my hydro-flask?

Make a paste using baking soda and water, should be almost like Elmer’s glue. Scrub the inside either using your fingertips or a rubber bottle scrub brush. Scrub for a few minutes and rinse. The bottle should be clean, stain free, and odorless.

Can I effectively disinfect my dish sponge in the microwave?

No, you should change your sponge for a new one every 2 weeks as the germs will build up and there is no effective way of disinfecting it.

What does a clean house look like?

Everyone defines cleanliness differently. Clean is a tone that you must set personally, and that definition may change depending on the stage and circumstances in your life.

Questions for A3D Services

Common Question's Answered

What cleaning services do you offer?

We offer a wide range of cleaning services including regular house cleaning, deep cleaning, move-in/out cleaning, carpet cleaning, upholstery cleaning, tile and grout cleaning, and more. Our services are tailored to meet your specific cleaning needs.

How often should I schedule professional cleaning for my home?

The frequency of professional cleaning depends on various factors including the size of your home, lifestyle, and personal preferences. We recommend scheduling regular cleaning services weekly, bi-weekly, or monthly to maintain a clean and healthy environment.

Are your cleaning products safe for pets and children?

Yes, we prioritize the use of eco-friendly and non-toxic cleaning products that are safe for your family, pets, and the environment. Our cleaning solutions effectively clean while minimizing any potential harm.

What should I expect during a deep cleaning service?

Our deep cleaning service is a comprehensive cleaning of your entire home, including hard-to-reach areas and neglected spaces. We focus on removing built-up dirt, dust, and grime to leave your home fresh and sanitized.

Do I need to be home during the cleaning service?

It is not necessary for you to be home during the cleaning service. Many of our clients provide us with a key or access code. However, if you prefer to be present, we are happy to accommodate your schedule.

How do I prepare for my cleaning service?

To ensure our cleaners can work efficiently, we recommend tidying up any personal items and providing clear access to the areas that need cleaning. If there are specific instructions or areas of focus, please let us know in advance.

Can I request additional cleaning services not listed on your website?

Yes, we are happy to accommodate special requests. Please contact us to discuss your specific cleaning needs, and we will work with you to create a customized cleaning plan.

How do you ensure the quality of your cleaning services?

We maintain high standards of quality through rigorous training of our cleaning staff, regular inspections, and feedback from our clients. Your satisfaction is our priority, and we strive to exceed your expectations with every cleaning session.

What areas do you serve?

We proudly serve Phoenix Metro Area and surrounding cities. Whether you’re in East Valley or a Southwest Valley city like Tolleson, we are ready to provide you with exceptional cleaning services.

How can I schedule a cleaning service or get a quote?

Scheduling a cleaning service or obtaining a quote is easy. Simply contact us through our website, phone, or email, and our friendly customer service team will assist you promptly.

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What Others Are Saying About Us

A3D Services

3 Google reviews

WRITE A REVIEW

We have been fortunate enough to have Deidre and Alejandro cleaning our offices for the past year and thoroughly impressed with their services. We have two large suites, which they come twice a week and have always done an amazing job! Great communication from them and a pleasure to work with. Double thumbs up!!

Shannon Bates

Happy Customer

2024-08-06

Absolutely positively the best cleaners we have had for not only our company but our personal home. Thank you guys for always putting us first and paying attention to the final details. You guys really are the best.

Brian Juarez

Happy Customer

2024-08-03

I have used A3D Services for over a year. I love their professionalism and efficiency. They arrive on time and do a great job. They always exceed my expectations.